We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items

Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.


The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.


We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.



* We analyze your body, determine your special fitness needs, and create special plans for you to implement efficiently and effectively.
* We offer special coaching services under the guidance of Imge and Dogukan Gursoy and follow up daily with our professional mobile application.
* We analyze your progress on a weekly / monthly basis and check and revise your plans to maximize results.
* We are in constant communication via Whatsapp and Fitinsane App to ensure that you fully comply with the programs and keep your motivation at the top.
* When you reach your dream body, we are always by your side to protect it.



Everything you need is always with you. You can follow your training and nutrition plans via FITINSANE APP with advanced features. You can get full support from their professional coaches, Imge and Dogukan Gursoy. With FITINSANE APP, your progress is under control every day.

1 of 12
1 of 2